The Missouri 911 Service Board represents all Missouri 911 entities and jurisdictions, and strives toward the immediate access to emergency services for all citizens in the state of Missouri.

FOR IMMEDIATE RELEASE

Missouri 911 Board Announces Historic Milestones in Statewide Emergency Communications Modernization

Jefferson City, MO — The Missouri 911 Board today announced the resignation of Executive Director Scott Cason effective September 29, 2025. In his role as Executive Director Scott Cason has facilitated significant progress in modernizing and consolidating emergency communications across the state, marking the most substantial advancement in Missouri’s 911 system in its history.

In 2023, under the leadership of Scott Cason, Missouri undertook the largest state investment in 911 modernization to date. Mr. Cason logged more than 13,000 miles across the state, meeting directly with sheriffs, county commissioners, and local leaders to build the trust necessary to modernize services in even the most historically resistant areas.

As a result of this effort:

• All nine of Missouri’s remaining basic-service counties are now on track to implement Next Generation 911, ensuring that every Missourian has access to modern emergency services.

• Eight southeast Missouri counties successfully joined together to form a virtually consolidated 13-county 911 region — now the third-largest in the state.

• The final basic-service county in northeast Missouri has formally agreed to join a 22-county consolidated region, closing the gap to ensure every citizen in Missouri has access to 911.

• An additional 30 counties have been positioned for future virtual consolidation, further strengthening statewide service delivery and reliability.

“These historic achievements represent a turning point for public safety in Missouri,” said 911 Board Chairperson Alan Wells. “Through Scott Cason’s leadership and the trust built with local communities, every Missourian will now have access to the modern emergency services they deserve.”

The Missouri 911 Board will continue to lead efforts to expand and enhance statewide 911 coverage, working with local leaders to ensure the system remains reliable, efficient, and equipped to save lives.

Over the next month the executive committee of the Board will be planning next steps in staffing direction. The executive committee will report back to the Board at its October meeting.