Events

• MO WESTERN BASIC TELECOMMUNICATORS COURSE. - March 18th - March 22, 2024 from 8a.m. - 5p.m.

  Missouri Western State University Law Enforcement Academy
  4525 Downs Dr | Wilson Hall 145

• Visit the Board’s Meeting Page to view information about past and upcoming training committee meetings.

• View upcoming statewide training events on the Training Calendar. The MOAPCO Training Calendar also has several statewide and national trainings.

• Missouri Public Safety Communications Conference: visit www.mpscc911.org for information on the Annual MPSCC Conference

Virtual Academy

The Missouri 911 Service Board has partnered with Virtual Academy to provide PSAPs in Missouri access to an online Learning Management System. This system is free of cost to Missouri PSAPs and provides:

• Quality and engaging training by National Experts

• PSAPs to easily manage, track, and create training records and department files

• Mobile-friendly access (Allows users to train from anywhere at anytime)

• Location for Policy Updates and Roll Call training

The following video provides a good overview of the virtual academy system and its capabilities. If you or your PSAP are interested in signing up for Virtual Academy through the access provided by the Missouri 911 Service Board please contact brian.maydwell@missouri911.org.

Training Resources

• Missouri 911 Training Standards Act | Code of State Regulations

• Sample Course Evaluation

• Course Instructor Information/Record

• Questions about In-house Training CEU’s: If your agency has questions regarding how to meet the continuing education requirement for Missouri to maintain status as a certified Telecommunicator with the use of in-house resources for training, please refer to Missouri 9-1-1 Training Act Rules. Any Training CEU hours, either in-house or from an outside source must meet the requirements 11 CSR 90-4.060 Minimum Standards for Continuing Education Training and be documented, as such and maintained on file by your agency training division/coordinator. In the event you are trained for specialized certifications, (ie: Emergency Medical Dispatching) those required CEU hours may or may not cross over for the Missouri required Telecommunicator Training CEU’s (11 CSR 90-4.060) so you will need to refer to that providers specific requirements. If you have additional questions, please reach out to the committee members listed below.

• National Certified Providers Submission Form

Training Committee Members

Contact

Contact the Missouri 911 Service Board Training Committee by filling out the below form or by emailing training@missouri.911.org.